Job Description
Transform your career with our exclusive paid training program designed for aspiring IT professionals in sunny San Diego! TechGrowth Solutions Inc. offers a comprehensive 12-week paid training program that equips you with industry-recognized certifications and hands-on experience. No prior tech experience required—just ambition and eagerness to learn!
Upon graduation, you'll transition into a full-time IT Support Specialist role with competitive compensation, comprehensive benefits, and clear growth pathways. Our modern downtown campus fosters innovation and collaboration, with mentorship from senior engineers and opportunities to work with cutting-edge technologies.
What makes us special:
- Full salary during training period
- Guaranteed job placement upon certification
- Industry-recognized CompTIA A+ certification included
- Relocation assistance for non-local candidates
- Flexible work arrangements post-training
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document all IT incidents and resolutions in ticketing systems
- Collaborate with cross-functional teams on system deployments
- Maintain security protocols and data protection standards
- Participate in ongoing skill development workshops
- Support office network infrastructure and user accounts
Qualifications
- High school diploma or equivalent; college degree preferred
- Strong problem-solving and customer service aptitude
- Basic computer literacy and internet navigation skills
- Ability to learn technical concepts quickly
- Valid US work authorization required
- San Diego residency or willingness to relocate
- Passion for technology and continuous learning
- Ability to lift 20 lbs for equipment handling