Job Description
Launch your tech career with TechCorp Solutions! We're urgently hiring motivated entry-level professionals for our full-time IT Support Specialist positions in Atlanta, GA. No experience required – we provide comprehensive paid training to transform you into a tech expert. Join our innovative team where you'll gain hands-on experience with cutting-edge systems while building a stable career path. Enjoy competitive pay, full benefits, and growth opportunities within a Fortune 500 environment.
Responsibilities
- Provide Tier 1 technical support to 500+ employees via phone, email, and chat
- Diagnose and resolve hardware/software issues on Windows/macOS systems
- Deploy and configure new workstations and network equipment
- Document technical procedures and maintain knowledge base articles
- Collaborate with senior engineers on complex system implementations
- Participate in bi-weekly training sessions to master new technologies
- Support office infrastructure including printers, AV systems, and mobile devices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy with willingness to learn technical concepts
- Strong problem-solving and analytical abilities
- Excellent verbal and written communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Valid driver's license and reliable transportation
- Pass background check and drug screening