Job Description
Join TechSolutions Inc. as an Entry Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals passionate about delivering exceptional technical support to our growing client base in Tucson. This role offers comprehensive training, mentorship from industry experts, and a clear path for career advancement. Enjoy competitive benefits, flexible scheduling, and a dynamic work environment where your contributions make a real impact. Apply today to become part of our innovative team!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Document incident reports and maintain accurate ticket logs
- Collaborate with senior technicians on complex problem resolution
- Assist with onboarding new employees and equipment setup
- Conduct periodic system audits and preventive maintenance
- Deliver user training on company applications
Qualifications
- High school diploma or equivalent (Associate's degree preferred)
- Basic knowledge of Windows OS and networking fundamentals
- Excellent written and verbal communication skills
- Strong problem-solving abilities and customer service mindset
- Ability to work independently and as part of a team
- CompTIA A+ certification or equivalent experience
- Valid Arizona driver's license for occasional on-site visits