Job Description
Join TechNash Solutions and launch your career in Nashville's booming tech scene! We're seeking passionate entry-level professionals eager to grow with our innovative team. Enjoy competitive benefits, mentorship from industry experts, and opportunities for rapid advancement in a dynamic environment. Why Nashville? Home to over 1,200 tech companies and a thriving startup ecosystem. What We Offer: Health insurance, 401(k) matching, professional development stipends, and flexible work arrangements. Apply today and become part of Music City's future!
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat for internal and external clients
- Install, configure, and troubleshoot hardware/software including Windows OS and Microsoft 365
- Document IT processes and maintain accurate knowledge base articles
- Collaborate with senior engineers on network security and system maintenance
- Assist with asset management and inventory tracking
- Participate in cross-departmental IT initiatives
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with helpdesk ticketing systems (e.g., Zendesk, ServiceNow)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred (not required)
- Ability to lift 30 lbs for equipment handling
- Valid driver's license required for occasional site visits