Job Description
Launch your tech career with zero experience! TechSolutions Inc. is seeking motivated individuals for our Entry-Level IT Support Specialist program. Enjoy comprehensive paid training, flexible remote work, and a clear path to career growth. Join our award-winning team and gain hands-on experience in cloud systems, cybersecurity, and user supportâall while earning a competitive salary. No prior tech experience required!
Responsibilities
- Deliver remote technical support via phone, email, and chat
- Troubleshoot hardware/software issues for enterprise clients
- Configure and deploy cloud-based solutions (AWS/Azure)
- Document technical processes and create knowledge base articles
- Collaborate with senior engineers on complex system issues
- Maintain security protocols and compliance standards
- Participate in ongoing skill development training
Qualifications
- No experience requiredâcomprehensive training provided
- High school diploma or equivalent (required)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Self-motivated with ability to work independently
- Basic computer literacy (Windows/macOS)
- Customer service mindset and patience
- Valid North Carolina residency (required)