Job Description
Launch your career with TechCorp Solutions as an Entry Level IT Support Specialist in El Paso! We're seeking motivated recent graduates to join our dynamic tech team and provide essential IT infrastructure support to our clients. This is your opportunity to gain hands-on experience in a fast-paced environment while developing critical technical skills. Enjoy competitive compensation, comprehensive benefits, and a supportive culture that values growth and innovation. Apply today and start your journey in the thriving tech industry!
Responsibilities
- Provide technical assistance to employees via phone, email, and in-person support
- Install, configure, and troubleshoot hardware/software systems
- Monitor network performance and security protocols
- Document IT processes and maintain accurate system logs
- Collaborate with senior team members on complex technical issues
- Assist with cybersecurity awareness training for staff
- Manage inventory of IT equipment and software licenses
- Participate in system upgrades and maintenance projects
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification preferred
- Valid driver's license and reliable transportation