Job Description
Join our award-winning IT team with comprehensive paid training for motivated entry-level professionals! We're urgently hiring passionate individuals in Albuquerque to launch their tech careers. No prior experience required – we invest in your growth through our 8-week paid certification program. Enjoy competitive benefits, flexible scheduling, and opportunities for rapid advancement in a supportive environment.
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions using ticketing systems
- Assist with network security protocols and data backup procedures
- Collaborate with senior technicians on complex problem-solving
- Participate in ongoing training to maintain technical proficiency
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Willingness to obtain CompTIA A+ certification (paid by employer)
- Ability to work flexible hours including occasional weekends
- Valid driver's license and reliable transportation