Job Description
Launch your IT career with Tech Innovations Inc., Wichita's premier technology solutions provider. We're seeking passionate entry-level talent to join our growing team and deliver exceptional technical support to our clients. This role offers hands-on experience with cutting-edge systems while building foundational skills in network administration, cybersecurity, and cloud technologies. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry experts dedicated to your professional growth.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network infrastructure
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Monitor system performance and resolve security vulnerabilities
- Document IT processes, incidents, and resolutions in service management tools
- Assist with cloud service implementations (AWS/Azure) and data backups
- Collaborate with senior engineers on system upgrades and migrations
- Train end-users on technology best practices and security protocols
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows OS, Active Directory, and networking fundamentals
- Familiarity with helpdesk ticketing systems (ServiceNow/Jira)
- Strong problem-solving skills with customer service orientation
- CompTIA A+ or Network+ certification preferred (willing to train)
- Ability to lift 30lbs and work with physical IT equipment
- Valid driver's license for occasional client site visits