Job Description
Join TechVision Solutions as an Entry-Level IT Support Specialist and launch your career in technology! We're seeking motivated tech enthusiasts to provide critical IT infrastructure support to our growing client base in the Dallas area. This role offers hands-on experience with cutting-edge systems while working alongside industry experts who will mentor your professional development. Our collaborative culture values innovation and continuous learning, making it the perfect environment for career growth.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT processes and maintain accurate asset inventories
- Collaborate with senior team members on complex troubleshooting
- Deliver user training on company systems and best practices
- Monitor system performance and implement security protocols
- Support cloud-based services and virtual environments
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ certification or equivalent experience
- Basic knowledge of Windows OS and Active Directory
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- Eagerness to learn new technologies and systems