Job Description
Urgently Hiring Entry-Level IT Talent in Fresno! Join TechSolutions Inc. and launch your tech career in a dynamic environment. We're seeking passionate individuals to provide essential technical support to our growing client base. This is your opportunity to gain hands-on experience with cutting-edge systems while contributing to innovative projects. Enjoy competitive benefits, mentorship from industry veterans, and a collaborative workplace culture. Apply now – positions fill quickly!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktops, laptops, and network devices
- Manage user accounts and permissions across Active Directory
- Document technical processes and maintain knowledge base articles
- Assist with cybersecurity best practices and data protection protocols
- Collaborate with senior IT staff on infrastructure upgrades
- Participate in after-hours on-call rotation (1 week/month)
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred (not required)
- Ability to lift 30 lbs for equipment handling
- Valid California driver's license required
- Must pass background check and drug screening