Job Description
Join our innovative IT team in Albuquerque and kickstart your tech career! TechSolutions Inc. is urgently seeking motivated Entry-Level IT Support Specialists to provide exceptional technical assistance to our growing client base. This is your chance to gain hands-on experience with cutting-edge technologies while making a real impact in a collaborative environment.
We offer competitive compensation, comprehensive benefits, and structured mentorship programs designed to accelerate your professional growth. If you're passionate about technology and eager to learn, apply today!
Responsibilities
- Provide tier-1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems, laptops, and peripherals
- Document IT procedures, incidents, and solutions in ticketing systems
- Assist with cybersecurity best practices and data protection protocols
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and software applications
- Monitor system performance and report anomalies
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and troubleshooting abilities
- Excellent written and verbal communication skills
- Customer service mindset with patience and empathy
- Ability to work independently and as part of a team
- CompTIA A+ or similar certification preferred (not required)