Job Description
Join our dynamic IT team as an Entry-Level IT Support Specialist! We're urgently seeking passionate tech enthusiasts to provide critical infrastructure support across our Jacksonville operations. This is your launchpad into a rewarding IT career with hands-on experience in network administration, cybersecurity, and system optimization. Work alongside industry experts while gaining exposure to cutting-edge technologies. Apply today and start building your future in IT!
Responsibilities
- Diagnose and resolve hardware/software issues across 150+ workstations
- Implement and maintain network security protocols
- Manage Active Directory environments and user permissions
- Deploy cloud solutions (AWS/Azure) for business continuity
- Document IT processes and create knowledge base articles
- Collaborate with vendors for equipment procurement
- Support VoIP systems and video conferencing setups
Qualifications
- Associate degree in IT or CompTIA A+ certification
- Basic understanding of Windows Server administration
- Familiarity with LAN/WAN networking concepts
- Experience with helpdesk ticketing systems (ServiceNow/Jira)
- Strong problem-solving and communication skills
- Ability to lift 30lbs for equipment handling
- Valid Florida driver's license for occasional site visits