Job Description
Join TechNova Solutions' dynamic IT team in sunny San Diego! We're urgently hiring passionate entry-level tech professionals to deliver exceptional IT support to our growing client base. This is your chance to launch your career in a fast-paced environment where innovation meets opportunity. Enjoy competitive benefits, mentorship from industry veterans, and the chance to work with cutting-edge technologies. Don't miss out on this immediate opening – apply today!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT processes and maintain accurate service logs
- Collaborate with senior engineers on infrastructure projects
- Train end-users on new technologies and best practices
- Monitor system performance and troubleshoot security incidents
- Assist with cloud service management (AWS/Azure basics)
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Customer service orientation with strong communication skills
- Ability to learn new technologies quickly
- CompTIA A+ or similar certification preferred (not required)
- Valid driver's license and reliable transportation