Job Description
Join our dynamic IT team in Fresno and kickstart your career in technology! We're seeking motivated individuals with a passion for problem-solving to provide essential technical support across our organization. This immediate-hire opportunity offers hands-on experience with cutting-edge systems while contributing to a collaborative, growth-focused environment. Perfect for recent graduates or career changers eager to build foundational IT skills.
Responsibilities
- Provide desktop and network technical support to internal staff
- Install, configure, and troubleshoot hardware/software systems
- Monitor system performance and security protocols
- Document technical issues and solutions in ITSM systems
- Collaborate with senior IT staff on infrastructure projects
- Assist with data backup and recovery procedures
- Deliver user training on new technologies
Qualifications
- High school diploma or equivalent; relevant certifications (A+, CompTIA) preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong troubleshooting and diagnostic abilities
- Excellent written and verbal communication skills
- Customer service mindset with patience and adaptability
- Ability to work independently and in team environments
- Valid California driver's license (for occasional off-site support)