Job Description
Join our dynamic tech team in Las Vegas as an Entry-Level IT Support Specialist! We're seeking motivated tech enthusiasts to provide critical infrastructure support and deliver exceptional user experiences. This immediate hire role offers hands-on experience with cutting-edge systems while building your foundational IT career in a collaborative environment.
Responsibilities
- Deliver responsive desktop/laptop hardware/software support and troubleshooting
- Manage user account creation, permissions, and access control systems
- Assist with network infrastructure monitoring and basic diagnostics
- Document IT processes, incidents, and resolutions in ticketing systems
- Participate in hardware/software deployment and asset management
- Support cloud platform operations (Azure/GCP) and basic cloud services
- Collaborate with senior team members on IT projects and system upgrades
Qualifications
- High school diploma or equivalent (AAS/BS in IT preferred)
- 6+ months of hands-on IT support or helpdesk experience
- Proficiency with Windows OS, Active Directory, and Microsoft 365
- Strong diagnostic skills for hardware/software issues
- CompTIA A+ or similar certification (or pursuing)
- Excellent written/verbal communication abilities
- Basic networking knowledge (TCP/IP, DNS, DHCP)
- Ability to lift 30 lbs and work in server environments