Job Description
Join TechNash Solutions as an Entry-Level IT Support Specialist and launch your career in Nashville's thriving tech scene! We're seeking passionate tech enthusiasts ready to grow with us. Enjoy competitive compensation, comprehensive benefits, and a dynamic team environment where innovation meets opportunity. Immediate hire available for qualified candidates.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Diagnose and resolve user issues via phone, email, and remote support
- Assist with system installations, upgrades, and maintenance
- Document support tickets and maintain IT asset inventory
- Collaborate with senior IT staff on infrastructure projects
- Deliver user training on company systems and best practices
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows OS, networking fundamentals, and security protocols
- Strong problem-solving and customer service skills
- Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Jira)
- Ability to work independently and prioritize tasks
- Valid driver's license for occasional on-site support
- CompTIA A+ certification preferred