Job Description
Join our dynamic tech team in the heart of Silicon Valley! We're seeking passionate tech enthusiasts ready to launch their IT careers in an immediate, full-time role. As an Entry-Level IT Support Specialist, you'll gain hands-on experience with cutting-edge systems while supporting our innovative operations. No prior experience required – we provide comprehensive training and mentorship to accelerate your growth. Work in a collaborative environment where your problem-solving skills and eagerness to learn will be valued. Immediate start date available for the right candidate!
Responsibilities
- Provide technical support for hardware, software, and network systems
- Assist employees with troubleshooting IT issues via phone, email, and in-person
- Install, configure, and maintain desktop/laptop equipment
- Document support tickets and maintain system documentation
- Collaborate with senior IT staff on infrastructure projects
- Monitor system performance and security protocols
- Participate in IT asset inventory and lifecycle management
Qualifications
- Associate's degree or relevant certification (CompTIA A+, Network+, etc.)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts and hardware troubleshooting
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Eagerness to learn new technologies and systems
- Valid driver's license (for occasional equipment transport)
- Must be authorized to work in the US immediately