Job Description
Join our dynamic IT team as an Entry-Level IT Support Specialist and launch your career in technology! We're seeking passionate tech enthusiasts to provide exceptional support to our clients in the Arlington area. This role offers hands-on experience with cutting-edge systems while working alongside seasoned professionals. If you're eager to grow in a collaborative environment and build foundational IT skills, this is your perfect starting point!
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install, configure, and maintain desktop/laptop systems
- Provide remote and on-site technical support
- Document troubleshooting procedures and solutions
- Assist with network infrastructure monitoring
- Support security protocols and compliance measures
- Collaborate with team on system upgrades
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Customer service orientation with patience
- Ability to learn new technologies quickly
- CompTIA A+ certification preferred (not required)