Job Description
Launch your IT career with TechSolutions Tulsa! We're seeking passionate entry-level professionals to join our dynamic team as IT Support Specialists. Enjoy comprehensive training, mentorship from industry experts, and a collaborative environment where innovation thrives. Our modern downtown campus offers flexible work options and competitive benefits including health insurance, 401K matching, and professional development stipends. Be part of a company that invests in talent and provides clear growth paths to senior technical roles.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues across 150+ users
- Manage Active Directory user accounts and permissions
- Deploy and configure Windows 10/11 workstations and peripherals
- Monitor and maintain network infrastructure including switches and firewalls
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex troubleshooting projects
- Conduct regular system backups and security audits
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Basic understanding of networking protocols (TCP/IP, DNS, DHCP)
- Experience with Microsoft 365 administration preferred
- Strong problem-solving and customer service skills
- Ability to work independently with minimal supervision
- Valid driver's license required for occasional equipment pickups