Job Description
Launch your IT career with TechSolutions Inc., a Mesa-based innovator in digital transformation! We're seeking passionate Entry Level IT Support Specialists to join our dynamic team and drive technical excellence across our growing client base. This is your opportunity to gain hands-on experience in cutting-edge technologies while making a tangible impact in a collaborative environment. Enjoy competitive compensation, comprehensive benefits, and clear career progression paths. Join us in shaping the future of technology in Arizona!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Document technical procedures and maintain knowledge base articles
- Collaborate with senior engineers to resolve complex IT challenges
- Assist with cybersecurity protocols and data protection measures
- Train users on new technology implementations and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong troubleshooting and diagnostic skills
- Excellent written and verbal communication abilities
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid Arizona driver's license (for occasional client site visits)