Job Description
Join our dynamic Las Vegas team as an Entry-Level IT Support Specialist! We're seeking passionate tech enthusiasts ready to kickstart their careers in a fast-paced environment. You'll gain hands-on experience with enterprise systems while supporting 500+ users across our growing organization. Enjoy competitive compensation, comprehensive benefits, and mentorship from senior engineers. Perfect for recent graduates or career-changers!
Responsibilities
- Provide Tier 1 technical support via phone, email, and in-person for hardware/software issues
- Deploy and configure desktop/laptop systems using imaging tools
- Monitor and maintain network infrastructure including switches and firewalls
- Document IT procedures and create knowledge base articles
- Collaborate with cross-functional teams on system upgrades
- Support cloud services (Office 365, Azure) and mobile devices
- Assist with security compliance initiatives and patch management
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- CompTIA A+ or Network+ certification preferred
- Ability to lift 25 lbs for equipment handling
- Valid driver's license required for occasional site visits