Job Description
Launch your tech career with TechSolutions Inc., a leading IT services provider in Jacksonville! We're seeking passionate entry-level professionals to join our dynamic support team. Enjoy mentorship from industry veterans, cutting-edge projects, and a collaborative environment designed for growth. Perfect for recent grads or career changers eager to build foundational IT skills while making real impact.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist with system installations, configurations, and maintenance
- Document IT processes and create knowledge base articles
- Collaborate with senior engineers on security protocols
- Manage user accounts and access permissions
- Monitor system performance and troubleshoot incidents
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to lift 20lbs for equipment handling