Job Description
Join our dynamic IT team at TechSolutions Inc. and kickstart your career in technology! We're seeking motivated entry-level IT professionals to provide essential technical support and infrastructure maintenance. As an IT Support Specialist, you'll be the backbone of our operations, ensuring seamless digital experiences for our growing client base. Enjoy comprehensive training, mentorship from senior engineers, and a clear path for career advancement in San Diego's thriving tech ecosystem.
Responsibilities
- Diagnose and resolve hardware/software issues across 100+ workstations
- Implement and maintain network security protocols
- Manage user accounts and access permissions
- Assist with cloud infrastructure deployments (AWS/Azure)
- Create and maintain technical documentation
- Collaborate with cross-functional teams on IT projects
- Provide exceptional customer service to internal stakeholders
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- CompTIA A+ certification preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to lift 30 lbs for equipment maintenance
- Valid California driver's license
- 1+ years helpdesk internship or volunteer experience