Job Description
Launch your career in technology with our comprehensive paid training program! TechGrowth Solutions is seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Dallas. No prior experience required – we'll equip you with industry certifications, hands-on skills, and mentorship to excel in this rewarding role. Enjoy competitive compensation, growth opportunities, and a collaborative environment where your success is our priority.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and maintain accurate records
- Collaborate with senior IT staff on network security protocols
- Participate in ongoing training to stay current with industry standards
- Assist with system upgrades and maintenance tasks
- Deliver exceptional customer service with a solutions-oriented mindset
Qualifications
- High school diploma or equivalent required
- Passion for technology and eagerness to learn
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Basic computer literacy (Windows OS, MS Office Suite)
- Customer service experience preferred but not required
- Must pass background check and pre-employment assessment