Job Description
Join our dynamic team as an Entry Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals passionate about helping others and solving technical challenges. At TechSolutions Inc., we provide comprehensive training and a supportive environment for growth. Enjoy competitive benefits, flexible scheduling options, and opportunities for advancement. If you're ready to launch your tech career in sunny Tucson, apply today!
Responsibilities
- Provide first-level technical support for hardware/software issues
- Assist users with system installations and configurations
- Document support tickets and maintain accurate records
- Collaborate with senior team members on complex resolutions
- Conduct routine system maintenance and updates
- Train users on new technologies and best practices
- Monitor system performance and security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/Mac operating systems
- Customer service experience with strong communication skills
- Ability to troubleshoot basic network connectivity issues
- Proficiency in Microsoft Office Suite
- Valid driver's license and reliable transportation
- Must pass background check and drug screening
- Eagerness to learn and adapt to new technologies