Job Description
Launch your tech career with TechGrowth Solutions! We're seeking motivated Entry-Level IT Support Specialists in Columbus, OH. No prior experience required – we provide comprehensive paid training to transform you into a confident IT professional. Join our collaborative team and gain hands-on experience with cutting-edge technology while building a foundation for long-term growth. Enjoy competitive benefits, mentorship from industry experts, and a clear career path advancement.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Assist users with software troubleshooting and system optimization
- Document technical procedures and create knowledge base articles
- Collaborate with senior IT staff on infrastructure projects
- Participate in cross-departmental technology initiatives
- Adhere to IT security protocols and best practices
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+ certification during training