Job Description
Join TechCorp Solutions' dynamic team as an Entry Level IT Support Specialist in San Antonio! We're urgently seeking motivated individuals passionate about technology to provide exceptional user support and maintain our digital infrastructure. This is your launchpad into a thriving tech career with comprehensive training and growth opportunities.
Our collaborative environment values innovation and continuous learning, offering a competitive benefits package including health insurance, retirement plans, and professional development stipends. Work alongside industry experts while building foundational skills in network administration, system troubleshooting, and cybersecurity best practices.
Responsibilities
- Provide responsive technical support to internal staff via phone, email, and in-person assistance
- Install, configure, and maintain hardware/software systems across company devices
- Document IT processes and create troubleshooting documentation
- Collaborate with senior IT staff on network security initiatives
- Manage user accounts and access permissions following company protocols
- Assist with system backups, updates, and patch management
- Participate in cross-departmental IT projects
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows/Linux operating systems
- Strong problem-solving and analytical abilities
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Valid Texas driver's license (for occasional equipment transport)
- CompTIA A+ certification preferred (willing to train)