Job Description
Join TechSolutions Inc., a cutting-edge tech firm revolutionizing digital experiences! We're seeking passionate Entry Level IT Support Specialists to join our dynamic team in sunny San Diego. This full-time role offers unparalleled growth opportunities, mentorship from industry leaders, and the chance to work with emerging technologies in a collaborative environment. Enjoy competitive benefits, flexible work options, and a culture that values innovation and work-life balance.
Responsibilities
- Provide tier-1 technical support for hardware/software issues via phone, email, and in-person
- Manage and maintain company networks, servers, and cloud infrastructure
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Create and maintain documentation for IT procedures and systems
- Collaborate with cross-functional teams to ensure seamless IT operations
- Implement cybersecurity best practices and protocols
- Assist in system upgrades and data migration projects
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems and networking fundamentals
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication abilities
- CompTIA A+ or similar certification preferred (not required)
- Ability to work independently and in team settings
- Valid California driver's license for occasional off-site support