Job Description
Join our dynamic tech team in Tucson and kickstart your IT career! We're urgently seeking passionate entry-level professionals to provide critical technical support. This is your opportunity to grow in a collaborative environment with mentorship from senior engineers. Enjoy competitive benefits, flexible schedules, and the chance to work on cutting-edge projects that impact our community.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network troubleshooting and system monitoring
- Manage helpdesk tickets and document resolutions
- Install/configure workstations and peripherals
- Collaborate with cross-functional teams on IT initiatives
- Participate in system upgrades and maintenance
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid driver's license required