Job Description
Join our dynamic IT team in Milwaukee and launch your career in technology! We're urgently seeking motivated entry-level professionals to provide essential technical support and drive digital transformation. This is your opportunity to gain hands-on experience with cutting-edge systems while making an immediate impact on our growing organization. Apply now and become part of our innovative tech community!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document technical procedures and maintain knowledge base articles
- Collaborate with senior IT staff on system upgrades and projects
- Monitor network performance and security protocols
- Deliver exceptional user training and troubleshooting guidance
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic understanding of Windows/Linux operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Ability to lift 30 lbs for equipment maintenance