Job Description
Join TechNova Solutions as an Entry Level IT Support Specialist and launch your career in technology! We're urgently seeking motivated individuals to provide critical technical support to our growing client base in Oklahoma City. This is your opportunity to gain hands-on experience in a dynamic environment with comprehensive training and career advancement opportunities. Don't miss this chance to build foundational skills in network administration, system troubleshooting, and client relations while working alongside industry professionals.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document service tickets and maintain accurate IT asset inventory
- Collaborate with senior IT staff on infrastructure projects
- Deliver exceptional customer service via phone, email, and in-person support
- Assist with cybersecurity protocols and data protection measures
- Participate in regular system updates and maintenance schedules
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows OS and networking fundamentals
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Ability to work independently and as part of a team
- CompTIA A+ certification preferred (willing to train)
- Valid driver's license and reliable transportation