Job Description
Join our dynamic IT team in Wichita and launch your tech career! TechSolutions Inc. is seeking passionate Entry-Level IT Support Specialists to deliver exceptional technical assistance to our growing client base. This immediate hire opportunity offers hands-on experience with cutting-edge technologies while providing foundational skills for long-term growth in the IT sector. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment designed to nurture your professional development.
Responsibilities
- Provide responsive technical support via phone, email, and remote assistance for hardware/software issues
- Install, configure, and maintain computer systems, networks, and peripherals
- Document technical issues and resolutions in our service management system
- Collaborate with senior engineers on infrastructure projects and system upgrades
- Conduct user training on new technologies and best practices
- Monitor system performance and proactively address security vulnerabilities
- Assist with network administration tasks including firewall management
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong troubleshooting and diagnostic abilities
- Excellent written and verbal communication skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30lbs for equipment maintenance
- Valid driver's license for occasional on-site visits