Job Description
Join our dynamic IT team in Colorado Springs and launch your tech career! TechSolutions Inc. is seeking motivated Entry-Level IT Support Specialists to provide critical technical assistance across our growing organization. This is an immediate opportunity to gain hands-on experience with cutting-edge systems while supporting enterprise-level operations. You'll work alongside seasoned professionals in a collaborative environment that values innovation and professional growth. We offer comprehensive training, career advancement pathways, and a culture that celebrates technical curiosity. If you're ready to transform your passion for technology into a rewarding profession, apply today!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Diagnose and resolve user problems via phone, email, and remote support
- Install, configure, and maintain desktop/laptop systems
- Document technical procedures and maintain knowledge base articles
- Assist with cybersecurity best practices implementation
- Collaborate with senior IT staff on infrastructure projects
- Manage inventory of IT assets and equipment
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic understanding of Windows/Linux operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to work in fast-paced, deadline-driven environment
- Valid Colorado driver's license required
- Pass background check and drug screening