Job Description
Launch your IT career with NexusTech Solutions! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Albuquerque, NM. This immediate opening offers hands-on experience with cutting-edge technology while serving diverse clients across the Southwest. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment designed for professional growth. No experience? No problem – we provide extensive training and mentorship to transform your passion into expertise.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document technical procedures and create user documentation
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior engineers on complex system implementations
- Manage user accounts and access permissions across platforms
- Participate in IT asset inventory and lifecycle management
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and troubleshooting abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid New Mexico driver's license (for occasional client visits)