Job Description
Join our dynamic tech team at Tech Innovations Inc. as an Entry-Level IT Support Specialist! We're seeking motivated individuals passionate about technology to provide essential IT services to our clients. This is your gateway to a rewarding career in information technology, with comprehensive training and growth opportunities. Enjoy a collaborative environment where your problem-solving skills shine, and contribute to cutting-edge projects that shape the future of tech solutions in Omaha.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Assist users with software applications and operating systems
- Document IT incidents, solutions, and asset inventory
- Collaborate with senior IT staff on system upgrades and maintenance
- Participate in cybersecurity awareness initiatives
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong troubleshooting and analytical skills
- Excellent communication and customer service abilities
- CompTIA A+ certification preferred but not required
- Valid driver's license and reliable transportation