Job Description
Launch your IT career with Coastal Tech Solutions! We're seeking passionate entry-level professionals to join our Virginia Beach team as IT Support Specialists. This is your chance to gain hands-on experience with cutting-edge technologies while supporting Fortune 500 clients. Enjoy comprehensive training, mentorship from industry veterans, and clear career progression paths. Our collaborative culture values innovation and continuous learning, making it the perfect environment to grow your technical skills and professional network.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Install, configure, and troubleshoot Windows/macOS environments
- Manage Active Directory accounts and permissions
- Document IT processes and maintain accurate knowledge base entries
- Assist with cybersecurity best practices implementation
- Collaborate with senior engineers on complex incident resolution
- Participate in infrastructure upgrade projects
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- CompTIA A+ or Network+ certification preferred
- Proficiency with Microsoft Office 365 and cloud platforms
- Basic understanding of network protocols (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Valid driver's license for occasional client site visits