Job Description
Launch your tech career with TechSolutions Inc., a leading IT services provider in Southern California. We're seeking passionate entry-level IT professionals to join our dynamic team in Long Beach. As an IT Support Specialist, you'll gain hands-on experience with cutting-edge technologies while delivering exceptional service to our diverse client base. Our comprehensive training program ensures rapid skill development in a collaborative environment.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT procedures and create knowledge base articles
- Collaborate with senior engineers on complex system deployments
- Monitor system performance and troubleshoot security incidents
- Deliver user training on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification preferred
- Valid California driver's license required for on-site support