Job Description
Launch your tech career with TechSolutions Inc., a leader in digital innovation based in Louisville, KY. We're seeking passionate entry-level IT professionals eager to grow with our dynamic team. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry veterans. Join us to build foundational skills in a collaborative environment that values creativity and continuous learning.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist with system installations, configurations, and maintenance
- Document IT procedures and create knowledge base articles
- Collaborate with cross-functional teams to resolve technical challenges
- Monitor system performance and report anomalies
- Participate in IT projects and process improvements
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking fundamentals, and security protocols
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to learn new technologies quickly
- CompTIA A+ certification preferred (not required)