Job Description
Launch your IT career with TechNexus Solutions in Las Vegas! We're seeking passionate entry-level professionals to join our dynamic IT support team. You'll gain hands-on experience in enterprise-level systems while working with cutting-edge technology in a collaborative environment. Our comprehensive training program ensures rapid skill development, with mentorship from industry veterans. Enjoy competitive benefits, flexible scheduling, and opportunities for career advancement. Perfect for recent graduates or career changers with foundational technical knowledge.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network systems
- Diagnose and resolve user issues via ticketing system and remote assistance
- Deploy and configure workstations, laptops, and mobile devices
- Document IT processes and maintain accurate knowledge base entries
- Assist with cybersecurity protocols and access management
- Collaborate with cross-functional teams on IT projects
- Participate in system upgrades and maintenance activities
Qualifications
- Associate's degree in IT or related field, or equivalent experience
- Basic understanding of Windows/macOS operating systems
- Familiarity with network fundamentals and cloud services
- Strong troubleshooting and problem-solving abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Ability to lift 25lbs and work in varied environments
- Valid Nevada driver's license required for occasional on-site visits