Job Description
Launch your IT career with TechCorp Solutions! We're seeking passionate entry-level professionals to join our dynamic team in Oklahoma City. As an IT Support Specialist, you'll be the backbone of our organization, ensuring seamless technology operations and delivering exceptional user experiences. Our comprehensive training program will equip you with industry-leading skills while working alongside certified professionals in a collaborative, growth-oriented environment.
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Manage user accounts and access permissions across enterprise systems
- Document technical procedures and maintain knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Monitor system performance and implement security protocols
- Deliver user training on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to work independently and in team settings
- Customer service mindset with patience and empathy
- Willingness to learn cloud technologies (AWS/Azure)