Job Description
Join Central Valley Tech Solutions as an Entry-Level IT Support Specialist and launch your career in technology! We're seeking passionate tech enthusiasts to provide essential IT support to our growing client base in Fresno and the Central Valley. This role offers hands-on experience with cutting-edge systems while working alongside industry professionals dedicated to your growth.
As a key member of our IT team, you'll gain exposure to network administration, cybersecurity best practices, and client relationship management. We provide comprehensive training and mentorship to help you develop the skills needed to advance in the IT field. If you're ready to transform your technical knowledge into real-world experience, apply today!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document technical issues and solutions using ticketing systems
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on technology usage and best practices
- Monitor system performance and troubleshoot operational issues
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking concepts, and security protocols
- Excellent troubleshooting and problem-solving abilities
- Strong communication skills with ability to explain technical concepts clearly
- Customer service-oriented mindset with patience and empathy
- Ability to work independently and prioritize tasks
- CompTIA A+ certification preferred (or willingness to obtain)