Job Description
We are looking for a motivated Entry Level IT Support Specialist to join our dynamic team in downtown Boston. If you are a tech enthusiast eager to kickstart your career, we want to hear from you. We offer comprehensive training and a clear path for professional growth in a collaborative environment.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- On-the-job training for CompTIA A+ certification.
- Opportunities for career advancement in a growing tech hub.
- Modern office space in the Financial District.
Responsibilities
- Troubleshoot and resolve hardware and software issues for internal employees.
- Manage and maintain IT inventory and asset tracking systems.
- Assist in the deployment, configuration, and maintenance of new workstations.
- Monitor network performance and security to ensure optimal uptime.
- Provide technical support via phone, email, and ticketing systems.
- Document technical procedures and maintain accurate records.
Qualifications
- Associate degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Basic understanding of Windows and Linux operating systems.
- Strong problem-solving and analytical thinking skills.
- Excellent written and verbal communication abilities.
- Willingness to obtain relevant IT certifications.
- Familiarity with cloud services (AWS/Azure) is a plus.