Job Description
Launch your tech career with TechNova Solutions! We're seeking passionate Entry Level IT Support Specialists to join our dynamic team in Raleigh, NC. As a rapidly growing tech innovator, we provide comprehensive training and mentorship to help you thrive. Enjoy competitive benefits, flexible work arrangements, and opportunities for growth within our supportive environment.
Our ideal candidates are tech-savvy problem-solvers eager to learn and contribute to our mission of delivering cutting-edge IT solutions. If you're ready to build a foundation for a successful career in technology, we encourage you to apply today!
Responsibilities
- Provide technical assistance to employees via phone, email, and in-person support
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate service logs
- Collaborate with senior IT staff on network security initiatives
- Assist with data backup and recovery procedures
- Conduct routine system maintenance and updates
- Support office equipment and peripherals
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals and TCP/IP
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid North Carolina driver's license (for occasional equipment transport)