Job Description
Join our dynamic team as an IT Support Specialist where comprehensive training is provided to launch your career in technology! We're seeking motivated individuals in Fort Worth, TX to provide exceptional technical support to our clients. No prior experience required – we'll equip you with industry certifications and hands-on skills in networking, security, and cloud technologies. Enjoy a collaborative work environment with growth opportunities and competitive benefits.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide remote and on-site technical support to end-users
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex infrastructure projects
- Participate in ongoing training to maintain technical certifications
- Assist with network security protocols and best practices
Qualifications
- High school diploma or equivalent (college preferred)
- Basic understanding of computer systems and networks
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+/Network+ certifications
- Valid driver's license for occasional on-site visits