Job Description
Join our dynamic team as an Entry-Level IT Support Specialist and kickstart your career in technology! We're urgently hiring passionate individuals in Milwaukee who are ready to learn and grow. At TechSolutions Inc., we provide comprehensive training and a supportive environment where you'll tackle exciting challenges while developing valuable skills. If you're detail-oriented, tech-savvy, and eager to make an impact, this is your golden opportunity!
Responsibilities
- Provide frontline technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktops, laptops, and peripherals
- Document incident reports and maintain accurate technical documentation
- Collaborate with senior IT staff on network security initiatives
- Assist with software deployments and system updates
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT) preferred
- Basic understanding of operating systems (Windows, macOS)
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service experience with a positive attitude
- Willingness to learn new technologies quickly