Job Description
Join TechNova Solutions and kickstart your career in technology! We're seeking motivated Entry Level IT Support Specialists to join our dynamic team in Kansas City, MO. This is your opportunity to gain hands-on experience with cutting-edge systems while contributing to our mission of empowering businesses through innovation. No prior experience required – just your drive to learn and grow! Start tomorrow and become part of our award-winning tech community.
What You'll Love About Us:
- Comprehensive training program for career growth
- Collaborative environment with mentorship opportunities
- Competitive benefits package including health insurance and 401(k)
- Modern downtown office with flexible work options
Responsibilities
- Provide first-line technical support for hardware/software issues
- Assist with network administration and system monitoring
- Manage user accounts and access permissions
- Document technical procedures and knowledge base articles
- Collaborate with senior engineers on complex troubleshooting
- Participate in IT infrastructure improvement projects
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Ability to work independently and as part of a team
- CompTIA A+ certification preferred (training provided if needed)