Job Description
We are seeking motivated individuals to join our team as an Entry Level IT Support Specialist. This is a fantastic opportunity for recent graduates or career changers looking to break into the technology sector with no prior experience required. We provide comprehensive training to ensure your success.
About the Role:
As an Entry Level IT Associate, you will be the first point of contact for technical support, helping our internal teams resolve hardware and software issues efficiently. You will work closely with senior engineers to learn industry best practices while contributing to a dynamic work environment.
Why Choose Us?
- Urgent Hiring: We are expanding rapidly and need talent now.
- Competitive Pay: Earn $18-$24/hour with performance bonuses.
- Career Growth: Clear path from Entry Level to Senior Systems Administrator.
- Modern Environment: Work with the latest technology in a collaborative office.
Responsibilities
- Provide exceptional technical support to employees via phone, email, and ticketing systems.
- Troubleshoot and resolve hardware (laptops, printers) and software (OS, Office 365) issues.
- Perform routine maintenance on computer systems and peripherals.
- Document all technical issues and resolutions in the help desk database.
- Assist in the deployment and setup of new workstations for incoming staff.
- Collaborate with the IT team to identify system bottlenecks and propose solutions.
Qualifications
- High school diploma or equivalent required; Bachelor's degree in Computer Science or related field is a plus.
- Basic understanding of how computers operate (Windows/macOS).
- Strong written and verbal communication skills.
- Ability to work well in a team and independently.
- Willingness to learn new technologies and complete required training.
- Must be authorized to work in the United States.