Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Solutions Inc. is seeking motivated individuals for our Entry-Level IT Support Specialist position in Los Angeles. No prior experience required – we provide hands-on training in network administration, cybersecurity fundamentals, and cloud technologies. Join a dynamic team dedicated to professional growth while serving Fortune 500 clients across Southern California. Enjoy competitive benefits, mentorship opportunities, and clear advancement paths into senior IT roles.
Responsibilities
- Install, configure, and maintain computer hardware/software systems
- Provide Tier 1 technical support to resolve user issues via phone/email
- Document IT incidents and maintain service desk ticketing systems
- Assist with network monitoring and basic security protocols
- Collaborate with senior technicians on complex troubleshooting
- Participate in ongoing training modules to develop technical skills
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and willingness to learn technical systems
- Strong problem-solving and customer service aptitude
- Ability to work in a fast-paced team environment
- Valid driver's license (for occasional client site visits)
- Pass background check and drug screening
- Commitment to completing 8-week paid training program