Job Description
Join our dynamic team as an Entry Level IT Support Specialist and kickstart your career in technology! At CyberTech Solutions, we're passionate about nurturing emerging tech talent and providing hands-on experience with cutting-edge systems. This role offers comprehensive training, mentorship from industry experts, and a clear growth path within our rapidly expanding IT department. You'll be part of a collaborative environment that values innovation, problem-solving, and continuous learning.
We offer competitive compensation, comprehensive benefits, and a modern workspace in the heart of Las Vegas's tech corridor. If you're eager to build a foundation in IT support and network with professionals in the field, we encourage you to apply today!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document technical procedures and create knowledge base articles
- Collaborate with senior IT staff on system upgrades and projects
- Monitor system performance and troubleshoot user-reported incidents
- Assist with cybersecurity protocols and data protection measures
- Train end-users on new technologies and best practices
Qualifications
- Associate degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- CompTIA A+ or similar certification preferred
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation