Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in Dallas! We're urgently seeking motivated tech enthusiasts to provide critical infrastructure support to our growing client base. This is your chance to launch your career in IT with hands-on experience in enterprise environments. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry veterans. Don't miss this urgent opportunity to grow with us!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT procedures and maintain service desk ticket systems
- Collaborate with senior engineers on complex troubleshooting tasks
- Assist with cybersecurity protocols and data protection measures
- Support cloud services including Microsoft Azure and O365
- Participate in IT asset inventory and lifecycle management
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- CompTIA A+ or similar certification preferred
- Basic knowledge of Windows OS and Active Directory
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation